Our tips for getting rid of letterbox horror


It is not unusual for people to develop a fear of mailboxes as bills and debt collection notices pile up. For those who have a number of unpaid credit card bills and consumer loans, the feeling of losing control of the situation can lead to a kind of denial and procrastination. There is this thing called letterbox horror.

Are you one of those people who feel paralyzed by the situation you are in, and that the problems just get bigger and bigger without you being able to take back control? Then you are not alone.  

Our experience is that there are many who feel the same as you.  

Getting your finances in order can help you put worries aside and see the possibilities for a more livable everyday life.

How to overcome mailbox fear:

  • Take a deep breath, tell your partner about the problem or call a friend.  
  • Collect all the bills you have received/hidden/forgotten and put them in a pile.  
  • Open all the bills. Preferably with the help of your partner or a friend.  
  • Breathe in and out well. Now you're actually up and running! 
  • Make a list of creditors, how much you owe them and how much you have to pay each month.  
  • Check this against your own income.  
  • Breathe again. Now much of the work is done. 

The way forward with credit and debt

Ok, now you have opened all the bills and found out how much you owe and to whom. The next step is to take control of your entire finances. List your income, for example:

  • Payment 
  • Pension 
  • Support from NAV 
  • Rental income 
  • Business income 


After this, you draw up a list of your expenses, for example:

  • Current 
  • Insurance 
  • Food 
  • Telephone 
  • Gasoline 
  • Various subscriptions such as internet, TV, training, newspapers, music etc. 


Do you find any expense items that you can cut? Subscriptions that you can cancel, for example?

Create a financial plan 

Now that you know how much you have in income, expenses and debt, you can make a plan for how you will pay back what you owe.  

Do you have debt that has gone to debt collection? Contact the creditor as soon as you can. Although it's scary to talk to the people you owe, in some cases they can help you with a repayment plan.  

Check the interest on what you owe. If you can provide security in housing, you can save a lot on refinancing debt into the mortgage. For some, it will be possible to do this at their regular bank, but if you have a bad payment history, you may have to go to a "special bank" such as Kraft Bank, which has the option of refinancing even if you have struggled financially in the past.  

Not everyone has the opportunity to provide security in their home. Either because they do not own their own home, or because the mortgage is too high. Then debt counseling can be an alternative. This is a low-threshold offer from NAV, which everyone can make use of.

Have you received a payment notice?

Refinancing with payment note

Financial first aid - refinancing

This article is part of the category Economic first aid , a collection of articles that deal with topics related to a strained economic situation, such as reminders and collection, payment notices, garnishments and forced sales. Read more about Financial first aid

The bank that helps you get your finances in order
See what we can do for you